Shipping and Delivery

Shipping and Delivery

At House of Lou NYC, we strive to deliver your order as quickly and accurately as possible. This document outlines our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delays may occur during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our International warehouse. As a result, customs duties or import taxes may apply depending on the destination country.

Shipping Costs

Shipping costs are displayed at checkout and depend on the weight of the package, destination, and selected shipping method.

Shipping Responsibility

• If tracking information indicates that the package has been delivered, responsibility transfers to the customer.

• Please carefully verify your shipping address. Any address errors must be reported within 24 hours after placing the order.

Contact

For questions regarding shipping or delivery, please contact us at:
info@houseoflounyc.com