House of Lou customer reviews
What began as a dream between two sisters in New York City has grown into House of Lou, a boutique that celebrates elegance, quality, and purpose in fashion. Ten years ago, Emma and Olivia created a brand for women who appreciate timeless, high-quality fashion without the hefty price tag.
As we celebrate our 10th Anniversary, we’re deeply grateful for the community that has grown with us. To show our appreciation, enjoy up to 70% off during our Anniversary Sale. Thank you for being part of this incredible journey!
Here’s to the next chapter of style, elegance, and shared memories.
Emma & Olivia
We believe in the quality of our pieces, and we want you to feel the same. That’s why every order comes with a 30-day money-back guarantee. If your purchase isn’t quite what you expected, simply return it
for a full refund.
Frequently asked questions
We deliver every order across the US with USPS. Your package ships quickly and always comes with fast, reliable, and free delivery.
Not completely satisfied? No problem, you can return your order within 30 days of delivery. We’ll make sure the process is simple and stress-free. For full details, please see our Refund Policy.
You can track your order by entering your order number along with your email address or phone number, or simply by using your tracking number. After clicking “Track”, the latest status of your shipment will appear.
Please note: it’s normal for the progress bar to stay on “Info received” until your package is delivered. As your order moves through transit, updates will automatically appear at the bottom of the page.
We’re here to help and happy to provide the support you need.
Email: info@houseoflounyc.com
Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 10:00 AM – 3:00 PM
